English

Information about Book a Bike

Terms of use

Terms and Conditions

These terms and conditions, as may be amended from time to time, apply to all our services directly or indirectly (through distributors) made available online, through any mobile device, by email or by telephone. By accessing, browsing and using our website or any of our applications through whatever platform (hereafter collectively referred to as the “website”) and/or by completing a reservation, you acknowledge and agree to have read, understood and agreed to the terms and conditions set out below (including the privacy statement).
These pages, the content and infrastructure of these pages, and the online reservation service provided on these pages and through the website (the “service”) are owned, operated and provided by Book a Bike U.G. (‘Book a Bike’, ‘bookabike.org’ , ‘bookabike.com’, ‘us, ‘we’ or ‘our’) and are provided for your personal, non-commercial use only, subject to the terms and conditions set out below.

1. Scope of our Service

Through the website, we (Book a Bike. and its affiliate (distribution) partners) provide an online platform through which bike owners can rent out bicycles and through which visitors to the website can book bicycle rentals.
By making a reservation through Book a Bike, you enter into a direct (legally binding) contractual relationship with the rental provider from which you book. From the point at which you make your booking, we act solely as an intermediary between you and the rental provider, transmitting the details of your booking to the relevant rental provider and sending you a confirmation email for and on behalf of the rental provider. However, we take responsibility for the rented goods. If the rental partner fails to provide the rental bikes according to the agreement, we fully refund you.

When rendering our services, the information that we disclose is based on the information provided to us by the rental providers. As such, the rental providers are fully responsible for updating all rates, availability and other information which is displayed on our website. Although we will use reasonable skill and care in performing our services we will not verify if, and cannot guarantee that, all information is accurate, complete or correct, nor can we be held responsible for any errors (including manifest and typographical errors), any interruptions (whether due to any (temporary and/or partial) breakdown, repair, upgrade or maintenance of our website or otherwise), inaccurate, misleading or untrue information or non-delivery of information. Each rental provider remains responsible at all times for the accuracy, completeness and correctness of the (descriptive) information (including the rates and availability) displayed on our website. Our website does not constitute and should not be regarded as a recommendation or endorsement.

Book a Bike reserves the right, at any time and without prior warning, to withdraw or to cancel access any listings of bike rental providers for any reason, including Listings that Book a Bike, by its sole discretion, considers disputable for any reason, such as not being in accordance with the present terms, or as being damaging for the Website, the Application or the Service.

Our services are made available for personal and non-commercial use only. Therefore, you are not allowed to re-sell, deep-link, use, copy, monitor (e.g. spider, scrape), display, download or reproduce any content or information, software, products or services available on our website for any commercial or competitive activity or purpose.

2. Prices and rental duration
All prices on our website are displayed including VAT tax and all other taxes (subject to change of such taxes), unless stated differently on our website or in the confirmation email.

Currency conversions are for information purposes only and should not be relied upon as accurate and real time; actual rates may vary.

Obvious errors and mistakes (including misprints) are not binding.

The rental duration is always calculated based on 24 hours rentals multiplied by the number of days booked, e.g. one day rental means a maximum of 24 hours rental. The rental starts by the time of agreed pickup, or, if no agreement has been made, at 12 noon of the booked pickup day.

3. Privacy and Cookies
Book a Bike respects your privacy. Please take a look at our privacy and cookie policy for further information.

4. Online Payment
You can pay your bike rental during the reservation process by means of secure online payment (all to the extent offered and supported by your bank). Payment is safely processed through a third party payment processor. As a guarantee for your payment, we will transfer the rental fee to the rental provider after the booking of the rented objects.

5. Cancellation
There is a 100% refund, if you cancel 24 hours in advance, unless otherwise stated during the reservation process.

6. Contact
By completing a booking, you agree to receive e-mails after your rental period inviting you to complete our review form. Please see our privacy and cookies policy for more information about how we may contact you.

7. Reviews
Your completed review may be shown at the relevant rental provider information page on our website for the sole purpose of informing (future) customers of your opinion of the service (level) and quality of the bike rental provider. We can also use (wholly or partly) and place your review (e.g. for marketing, promotion or improvement of our service) on our website or such social media platforms, newsletters, special promotions, apps or other channels owned, hosted, used or controlled by Book a Bike. We reserve the right to refuse or remove reviews at our sole discretion.

8. Disclaimer
Subject to the limitations set out in these terms and conditions and to the extent permitted by law, we shall only be liable for direct damages actually suffered, paid or incurred by you due to an attributable shortcoming of our obligations in respect to our services, up to an aggregate amount of the aggregate cost of your reservation as set out in the confirmation email (whether for one event or series of connected events).

However and to the extent permitted by law, neither we nor any of our officers, directors, employees, representatives, subsidiaries, affiliated companies, distributors, affiliate (distribution) partners, licensees, agents or others involved in creating, sponsoring, promoting, or otherwise making available the site and its contents shall be liable for (i) any punitive, special, indirect or consequential loss or damages, any loss of production, loss of profit, loss of revenue, loss of contract, loss of or damage to goodwill or reputation, loss of claim, (ii) any inaccuracy relating to the (descriptive) information (including rates, availability and ratings) of the rental providers and/or their rental objects as made available on our website, (iii) the services rendered or the products offered by the rental provider or other business partners, (iv) any (direct, indirect, consequential or punitive) damages, losses or costs suffered, incurred or paid by you, pursuant to, arising out of or in connection with the use, inability to use or delay of our website, or (v) any (personal) injury, death, property damage, or other (direct, indirect, special, consequential or punitive) damages, losses or costs suffered, incurred or paid by you, whether due to (legal) acts, errors, breaches, (gross) negligence, willful misconduct, omissions, non-performance, misrepresentations, tort or strict liability by or (wholly or partly) attributable to the bike rental or any of our other business partners (including any of their employees, directors, officers, agents, representatives or affiliated companies) whose products or service are (directly or indirectly) made available, offered or promoted on or through the website, including any (partial) cancellation, overbooking, strike, force majeure or any other event beyond our control.

You agree and acknowledge that the rental provider is at all times responsible for the collection, withholding, remittance and payment of the applicable taxes due on the total amount of the rental fee to the relevant tax authorities. Book a Bike is not liable or responsible for the remittance, collection, withholding or payment of the relevant taxes due on the rental fee to the relevant tax authorities.

9. Intellectual property rights
Unless stated otherwise, the software required for our services or available on or used by our website and the intellectual property rights (including the copyrights) of the contents and information of and material on our website are owned by Book a Bike, its suppliers or participating rental providers.
Book a Bike exclusively retains ownership of all rights, title and interest in and to (all intellectual property rights of) (the look and feel (including infrastructure) of) the website on which the service is made available (including the guest reviews and translated content) and you are not entitled to copy, scrape, (hyper-/deep)link to, publish, promote, market, integrate, utilize, combine or otherwise use the content (including any translations thereof and the guest reviews) or our brand without our express written permission.

10. Miscellaneous
To the extent permitted by law, these terms and conditions and the provision of our services shall be governed by and construed in accordance with German law and any dispute arising out of these general terms and conditions and our services shall exclusively be submitted to the competent courts in Berlin, Germany.

The original German version of these terms and conditions is translated into other languages. The translated version is a courtesy and office translation only and you cannot derive any rights from the translated version. In the event of a dispute about the contents or interpretation of these terms and conditions or inconsistency or discrepancy between the German version and any other language version of these terms and conditions, the German language version to the extent permitted by law shall apply, prevail and be conclusive. The German version is available on our website (by selecting German language) or shall be sent to you upon your written request.

If any provision of these terms and conditions is or becomes invalid, unenforceable or non-binding, you shall remain bound by all other provisions hereof. In such event, such invalid provision shall nonetheless be enforced to the fullest extent permitted by applicable law, and you will at least agree to accept a similar effect as the invalid, unenforceable or non-binding provision, given the contents and purpose of these terms and conditions.

11. Prohibited use of Payment service (Paypal Service)

You may not use the Book a Bike payment services (PayPal service) for activities that:

  • violate any law, statute, ordinance or regulation.
  • relate to transactions involving (a) narcotics, steroids, certain controlled substances or other products that present a risk to consumer safety, (b) drug paraphernalia, (c) cigarettes, (d) items that encourage, promote, facilitate or instruct others to engage in illegal activity, (e) stolen goods including digital and virtual goods, (f) the promotion of hate, violence, racial intolerance or the financial exploitation of a crime, (g) items that are considered obscene, (h) items that infringe or violate any copyright, trademark, right of publicity or privacy or any other proprietary right under the laws of any jurisdiction, (i) certain sexually oriented materials or services, (j) ammunition, firearms, or certain firearm parts or accessories, or (k) certain weapons or knives regulated under applicable law.
  • relate to transactions that (a) show the personal information of third parties in violation of applicable law, (b) support pyramid or ponzi schemes, matrix programs, other "get rich quick" schemes or certain multi-level marketing programs, (c) are associated with purchases of annuities or lottery contracts, lay-away systems, off-shore banking or transactions to finance or refinance debts funded by a credit card, (d) are for the sale of certain items before the seller has control or possession of the item, (e) are by payment processors to collect payments on behalf of merchants, (f) are associated with the sale of traveler's checks or money orders, (h) involve currency exchanges or check cashing businesses, (i) involve certain credit repair, debt settlement services, credit transactions or insurance activities, or (k) involve offering or receiving payments for the purpose of bribery or corruption.
  • involve the sales of products or services identified by government agencies to have a high likelihood of being fraudulent.

12. About us
The online rental reservation service is rendered by Michael Brander, Karl-Marx-Str. 277, 12057 Berlin, trading by the name Book a Bike.